Group Rewards

Group Rewards allow multiple unlocked rewards to be combined and released together. This keeps delivery consistent, reduces payout frequency, and ensures integrations work correctly.

This feature is especially useful for monetary rewards and campaigns with multiple reward tiers.

How It Works

When setting up a reward, you can enable Group Rewards:

  • Reward Value → Toggle Activate reward value ON and assign a value

  • Reward Delivery → In Group reward payouts and hold until, choose one of:

    • Manually reviewed and released

    • Amount is reached then release

Group Reward Rules

Once Group Rewards are enabled, the following rules apply consistently across all grouped rewards:

Setting

Behavior

Issue Tremendous reward

Issued once per Group Reward

Activate coupon code

Issued once per Group Reward

Apply Stripe credit

Credit values from each reward are summed, and the total is applied once to the subscriber’s Stripe account

Stripe coupons

Only one coupon is issued to the subscriber’s Stripe account, regardless of how many rewards are grouped

Group Reward delivery method

Rewards exceeding $2,000 are automatically split into smaller groups

Notify subscriber

One email or SMS is sent per Group Reward. The %group_payout_reward_value% merge tag displays the total combined value

Stripe Coupons Setup

All of the settings listed in the Group Reward Rules table are configured within the reward setup, except for Stripe coupons.

To configure Stripe coupons for Group Rewards:

  1. Go to Integrations > Stripe

  2. In the Stripe reward coupons section, click Add reward coupon

  1. In the When reward is sent dropdown, select Group Reward

  2. In the Apply Stripe coupon dropdown, select the Stripe coupon to be applied

  3. Click Apply Coupon to save your changes

Tracking Rewards

Each unlocked reward is still logged individually in Reward Logs

ReferralHero combines these into a single Group Reward, visible in the Group Payouts section

Examples

Example 1: Threshold-Based Group Payout

Reward 1: $25 fixed amount; Group Reward ON > held until $75 threshold is reached

Scenario:

  • Each $25 reward is logged individually in Reward Logs

  • Once 3 rewards accumulate ($25 × 3 = $75), the Group Reward is released

  • A Group Reward entry is created in Group Payouts

Result: ➡️ A single Group Reward of $75 is created and delivered

Example 2: Multiple Reward Types Combined

Reward 1: Unlocks at every 1 pending referral → $10; Group Reward ON > Manually Reviewed and Released Reward 2: Unlocks at every 1 confirmed referral → $20; Group Reward ON > Manually Reviewed and Released

Scenario:

  • An advocate refers 10 people

  • 6 confirmed, 4 pending

Reward Calculation:

  • Pending referrals: 10 × $10 = $100

  • Confirmed referrals: 6 × $20 = $120

  • Combined total = $220

Delivery:

  • Admin reviews and approves payout

Result: ➡️ A single Group Reward of $220 is created and delivered

Example 3: Stripe Coupons vs Stripe Credits

Reward 1: Unlocks at 2 referrals → $10 Stripe credit; Group Reward ON Reward 2: Unlocks at 4 referrals → 1 Stripe coupon; Group Reward ON

Scenario:

  • Advocate reaches 4 referrals

Reward Calculation:

  • At 2 referrals → $10 Stripe credit added

  • At 4 referrals → 1 Stripe coupon added

  • Combined into single Group Reward

Result: ➡️ The Group Reward contains one Stripe coupon and a $10 Stripe credit, delivered together in the subscriber’s Stripe account

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