Group Payouts
The Group Payouts page shows all grouped rewards that have been unlocked by subscribers. From here, you can search, review, and take action on payouts before they are delivered.
This section is primarily used for managing grouped rewards after they have been created, including reviewing their status, paying them, or canceling them.
Group Payouts

On the Group Payouts page, you’ll find:
Search bar → Search by subscriber’s name, unique identifier, or reward ID
Date filter → Filter by unlocked date
Action buttons →
Top Cancel/Pay buttons → Cancel or pay all selected group rewards
Three-dot menu → Cancel or pay that specific group reward
Reward Table
Each row in the table represents a Group Reward.
Column
Description
Group Reward ID
ID of the group reward
Campaign
The campaign associated with the reward
Status
Current reward status
Unlocked date
The date the reward was unlocked
Paid date
The date the reward was paid (if applicable)
Name
The subscriber’s name
Subscriber
Subscriber email or unique identifier
Commission
Value of the group reward
Settings
Quick actions menu (e.g., pay or cancel this reward)
Reward Statuses
Pending → The reward has been unlocked but not yet paid
Paid → The reward has been successfully delivered
Failed → Delivery was unsuccessful; you can attempt to pay again
Resent → The reward was manually resent
Flagged → The reward has been marked for review before payout
Canceled → The reward has been canceled
NOTE: If a Group Reward is manually resent, the exact same reward and notification (email/SMS) will be sent again.
Group Payout Reward Details
Clicking on any row in the Group Payouts table opens the Group Payout Reward Details page, which displays detailed information about the selected reward.

Page Actions
Top Cancel/Pay buttons → Cancel or pay all rewards in the group
Cancel above the table → Cancel selected individual rewards
Cancel on each row → Cancel that specific reward
Subscriber Info
Subscriber → Email or unique identifier of the subscriber
Status → Current payout status (Pending, Paid, etc.)
Paid date → Date the group reward was paid (if applicable)
Commission → Total value of the group reward
Reward Breakdown
Below the subscriber info, you’ll see a table listing all individual rewards included in the group:
Column
Description
Reward Name
Name of the reward
Name
Referral’s display name
Referral
Referral Sub_ID or unique identifier
Unlocked date
Date this individual reward was unlocked
Sent date
Date the individual reward was delivered (if applicable)
Conversion value
Conversion value tied to the referral
Commission
Value of the individual reward
Status
Current status (Pending, Paid, etc.)
Cancel
Cancel this specific reward
Last updated
Was this helpful?