Rewad Logs

The Reward Logs page provides a complete record of all individual rewards created and delivered to subscribers. This section is primarily used for auditing and tracking rewards after they have been created, including monitoring their status, reviewing details, or taking action on rewards.

On the Reward Logs page, you’ll find:

• Export button → Export all visible reward data into a CSV file

• Search bar → Search by Reward ID, reward name, subscriber’s name, or unique identifier

• Date filter → Filter by unlocked date

• Delete button → Permanently delete selected rewards

Reward Table

Each row in the table represents an individual reward record.

Column	Description
Reward ID	ID of the reward
Campaign	The campaign associated with the reward
Reward	The name of the reward
Unlocked Date	Date the reward was unlocked
Sent Date	Date the reward was delivered (if applicable)
Name	Name of the subscriber unlocking the reward
Subscriber	Unique identifier of the subscriber unlocking the reward (links to the subscriber profile when clicked)
Referral	Referral email or unique identifier tied to the reward
Value	Value of the reward
Total	Aggregate value of recurring rewards
Status	Current reward status
Settings	Quick actions menu (e.g., send, resend, cancel, or delete reward)

Reward Statuses

• Pending → Reward has been unlocked but not yet delivered

• Sent → Reward was successfully delivered

• Failed → Delivery was unsuccessful

• Resent → The reward was manually resent

• Flagged → Reward has been marked for review before delivery

• Canceled → Reward was canceled and will not be delivered

NOTES:

• If a reward is manually resent, the exact same reward and notification (email/SMS) will be sent again.

• Deleting a reward from Reward Logs does not affect payouts already made. It only removes the record from logs and exports.