Active Campaign

ReferralHero allows you to automatically sync your subscribers with an ActiveCampaign list of your choice.

To connect your Active Campaign account:

  1. Go to your campaign dashboard > Edit Campaign > Integrations > ActiveCampaign and click on Connect your Active Campaign account

  2. In the popup, enter your API URL and API KEY (You can find those by going to your Active Campaign account, under My Settings > Developer)

  3. After you connect your account, choose a list from the drop-down and save the changes.

If you create or remove lists in your Active Campaign account and need to update the lists on ReferralHero, just click on the Update lists link.

Custom fields

IMPORTANT: custom fields are mandatory and must be added to your AC list.

When a person signs up we send a bunch of extra data to ActiveCampaign that is stored in your account's custom fields.(Refer to the official ActiveCampaign Custom Fields Documentation for more info).

The Custom Fields we include are:

CUSTOM FIELD

Description

SUBID

Subscriber's id

NAME

Subscriber's name

EXFIELD

Subscriber's extra field value

EXFIELD2

Subscriber's second extra field value

CODE

Subscriber's unique referral code

REFLINK

Subscriber's unique referral link

TOTREF

Subscriber's total number of referrals

SOURCE

Subscriber's source. If empty value will be "None"

REFERREREMAIL

Referrer's email address.

REFERRERNAME

Referrer's name (if present).

In order to use these custom fields in your ActiveCampaign emails, you must manually create them on your list.

You can add and remove custom fields in your ActiveCampaign list by going to Lists > Manage fields.

Your page should look like this:

IMPORTANT: If you have other custom fields that are required in your list, the sync will fail. Make sure you have NO required custom fields in your list.

ReferralHero will automatically update these custom fields when things change (eg: when a subscriber refers a new person, their TOT_REF value changes).