> For the complete documentation index, see [llms.txt](https://support.referralhero.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.referralhero.com/settings/manage-access-and-admin-roles.md).

# Manage Access & Admin Roles

### Admin Roles Overview

The system has two types of admin roles:

| Role                 | Description                               | Key Permissions                                                                                                                 |
| -------------------- | ----------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------- |
| **Super Admin**      | Full system access and user management    | Can manage all users, update roles, access billing, manage webhooks and API keys, manage notifications, and invite new members. |
| **Campaign Manager** | Limited admin access focused on campaigns | Can view the Manage Access page and manage their own notification settings only. Cannot edit other users or system settings.    |

### **Updating Roles**

* Main Super Admin account (main admin email associated with the ReferralHero account) cannot have its role changed
* Only Super Admins can update roles using the Role Dropdown
* Other members with Super Admin roles can update roles for themselves or other users
* Multiple member accounts can be assigned the Super Admin role
* Changes to roles save automatically

<figure><img src="/files/56oulySDpJZJdOkF5Nha" alt=""><figcaption></figcaption></figure>

### **Permissions by Role**

#### **Super Admin**

* Can update roles of other users
* Billing page access
* Webhook key change access
* API key change access
* Invite new users
* Manage other users’ email notifications
* Access **Deactivate** and **Resend Invitation** buttons

#### **Campaign Manager**

* Can view the Manage Access page.
* Can only check/uncheck their own Email Notifications — checkboxes for other members are disabled.
* Cannot edit roles, invite new members, or access billing.
* **Deactivate** and **Resend Invitation** buttons are not available.

<figure><img src="/files/ZBE0Rp4sCut4oKUIuPn2" alt=""><figcaption></figcaption></figure>

### **Notifications**

Super Admins can manage notifications for any user. Campaign Managers can manage only their own notifications.

| Notification Type                      | Description                                 |
| -------------------------------------- | ------------------------------------------- |
| new\_registration                      | Alert when a new subscriber joins           |
| new\_bonus\_unlocked                   | Alert when a subscriber unlocks a reward    |
| subs\_imported                         | Alert when subscribers are imported         |
| subs\_imported\_from\_mailchimp        | Alert for Mailchimp subscriber imports      |
| subs\_imported\_from\_klaviyo          | Alert for Klaviyo subscriber imports        |
| subs\_imported\_from\_active\_campaign | Alert for ActiveCampaign subscriber imports |
| import\_coupons                        | Alert for coupon imports                    |
| weekly\_report                         | Weekly system summary                       |
| subs\_status\_updated\_import          | Imports for subscriber status updates       |
| bulk\_transactions\_upload API         | Alert for bulk transaction uploads via API  |