# Add Subscribers

### Add Manually

To manually add a subscriber or referral to your campaign:

1. Go to your campaign dashboard > Subscribers
2. Click the **Add Subscriber** button in the top right corner
3. In the modal, enter the subscriber’s information, such as email address and name
4. Click **Add Subscriber**

<figure><img src="https://363135598-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LsuqexOLPOWiUrWg_Ko%2Fuploads%2FTKTYcrjauQXgtzrNwTP3%2F1.png?alt=media&#x26;token=2a57f683-2065-4562-ad2b-675d0bb254b7" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Note:** Click **Customize Fields** in the modal to control which fields are visible when adding a subscriber.
{% endhint %}

To add a referral, make sure to enter the advocate’s unique identifier or referral code in the Advocate field. (For example, if you're adding *<john.smith@email.com>*, who was referred by *<john.doe@email.com>*, enter *<john.doe@email.com>* in the Advocate field.)

<figure><img src="https://363135598-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LsuqexOLPOWiUrWg_Ko%2Fuploads%2FL65UhKNvM6y86LE1q1Yv%2Fimage.png?alt=media&#x26;token=2fc1a709-4e9f-43e4-b9b8-9ded08e34ce6" alt="" width="375"><figcaption></figcaption></figure>

### Upload CSV File

To import your existing users/subscribers in ReferralHero, go to your Campaign Builder >  Add Subscribers >  Upload CSV File.

<figure><img src="https://363135598-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LsuqexOLPOWiUrWg_Ko%2Fuploads%2FVXwDkJILZLJvQh3t2ZxH%2Fimage.png?alt=media&#x26;token=b9916cc3-7963-4f71-8c4c-ad8fb680cf68" alt=""><figcaption></figcaption></figure>

On that page, you can upload a CSV file containing the data of your existing users.

#### File Formatting

{% hint style="success" %}
Your CSV file must have headers, and they must be **lowercase**. The only required header is **email.** We highly recommend using our [example file](https://app.referralhero.com/maitre_import_example.csv) as a starting point, and please delete all blank rows/columns in your file before uploading.
{% endhint %}

Here are all the fields that you can use with your import:

| column            | description                                                                                                                                                                        |
| ----------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **email**         | (Required if campaign's primary identifier) Subscriber's email                                                                                                                     |
| **domain**        | <p>Default referral link (e.g: <code><http://mywebsite.com/competition></code>). <br>\* If left blank, the default referral link set in the GOAL campaign builder will be used</p> |
| **name**          | Subscriber's name                                                                                                                                                                  |
| **phone number**  | <p>Subscriber's phone number (eg: +141234xxx34)<br>Country code must be present.</p>                                                                                               |
| **extra field**   | Subscriber's extra field (e.g: age)                                                                                                                                                |
| **extra field 2** | Subscriber's extra field 2 (eg: country)                                                                                                                                           |
| **date**          | Subscriber's sign up date (DD/MM/YYYY or DD/MM/YYYY HH:MM)                                                                                                                         |
| **referrals**     | Subscriber's number of referrals. Useful if you're importing people who have already accumulated referrals from a previous referral program                                        |
| **referrer**      | Use this column to indicate the referrer (or advocate) of a subscriber. The value is the email address of the referrer                                                             |

{% hint style="success" %}
**Good to know**

* All imported subscribers will have *Imported from csv* as their source.
* You can choose to send a Welcome email to imported subscribers by enabling it in the **Automations** section. The Welcome email will only be sent if one has been created and is currently active.
* If you’ve enabled integration with your CRM, imported contacts will also be synced to your connected CRM list. If a contact already exists in your CRM list, their name and custom fields will be updated.
* You can navigate to another page while the import is in progress. The **Upload** button will become active again once the import is complete.
  {% endhint %}

### Import via Integration

You can also import contacts, users, or customers directly from your connected integrations.

To do this, go to your Campaign Builder >  Add Subscribers > Import via Integration, and select from the available integration sources.

<figure><img src="https://363135598-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LsuqexOLPOWiUrWg_Ko%2Fuploads%2FxCbP7bLcoD6GITFtK6jF%2Fimage.png?alt=media&#x26;token=3cfce3b7-2e08-4680-bcd9-2a7dff71c4df" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If your **Welcome Email** automation is active, imported subscribers will receive this email—just like those added manually or via CSV upload.
{% endhint %}
