Errors
ReferralHero uses conventional HTTP response codes to indicate the success or failure of an API request. In general, codes in the 2xx range indicate success, codes in the 4xx range indicate an error that failed given the information provided (e.g., a required parameter was omitted, an update failed, etc.), and codes in the 5xx range indicate an error with ReferralHero's servers (these are rare).
When a request returns an error we always try to provide a clear explanation of what went wrong. Errors are returned as JSON files and follow the same structure:
{status: "error",message: "Error explanation" // Eg: "Missing API token"code: "error_code" // Eg: no_token}
Our API raises errors for many reasons and when this happens the "status" attribute will always be "error". We recommend writing code that gracefully handles all possible API exceptions.
A human-readable message providing more details about the error.
The type of error returned. See list of possible errors below:
Error codes | Explanation |
no_token | "api_token" parameter is missing or blank |
invalid_token | "api_token" provided does not exist |
inactive_account | Account associated with this API token is inactive |
too_many_calls | Rate limit hit. Wait 60 minutes to reset the counter. |
no_list_uuid | "uuid" parameter is missing or blank |
invalid_list | "uuid" provided belongs is invalid |
no_subscriber_id | "subscriber_id" parameter is missing or blank |
subscriber_not_found | subscriber provided does not exist |
no_email_address | "email" parameter is missing or blank |
invalid_email_address | "email" provided is not a valid email. |
no_name | "name" parameter is missing or blank |
no_points | "points" parameter is missing or blankno_hosting_url |
no_hosting_url | "hosting_url" parameter is missing or blank |
error_list_creation | Something went wrong when creating a new list. |
subscriber_already_promoted | Subscriber's already been promoted |
subscriber_not_promoted | Subscriber is not promoted, hence it can't be "unpromoted" |
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