Group Payouts

Group payouts allow multiple unlocked rewards to be accumulated and released together—either manually or automatically—once a specific threshold is reached.

This is useful for minimizing payout frequency, especially when issuing monetary rewards.

How It Works

When group payouts are enabled:

• Each unlocked reward is logged individually in the Reward Logs

• ReferralHero accumulates these rewards into a group reward, visible in the Group Payouts section

You can click on any row in the Group Payouts tab to view full details on the Group Payout Reward Details page.

Example 1

Reward 1:

• Reward Value: $25 (fixed amount)

• Reward Delivery: Group payout ON, held until $75 is reached

In this setup:

• Each $25 reward appears as a separate entry in Reward Logs

• A group reward is created and shown in Group Payouts

• Once the total reaches $75 (3 × $25), the group reward is released

Example 2

Reward 1: Unlocks at 1 referral, reaching conversion event 1, $5, Group payout ON Reward 2: Unlocks at 1 referral, reaching conversion event 2, $10, Group payout ON

In this setup:

• All rewards with group payout enabled will be combined into a single group reward

• For the “held until” delivery method, the group reward is released once the total meets or exceeds the defined threshold

• A single email/SMS is sent when the group reward is delivered

• Group merge tags will display the total combined value of the group reward

NOTES:

• Group reward settings (e.g., threshold, delivery method) must be consistent and will apply across all grouped rewards

• If a group reward is manually resent, the exact same reward and message (email/SMS) will be sent again

Buttons & Actions

On the Group Payouts Page:

• Top Cancel/Pay buttons — Cancel or pay all selected group rewards

• Three-dot menu — Cancel or pay that specific group reward

On the Group Payout Reward Details Page:

• Top Cancel/Pay buttons — Cancel or pay all rewards in the group

• Cancel above the table — Cancel selected individual rewards

• Cancel on each row — Cancel that specific reward

Merge Tags for Reward Emails

Use the correct merge tag depending on how rewards are delivered:

• %reward_value% — For individual (non-grouped) rewards. Displays the value of a single reward.

• %group_payout_reward_value% — For grouped rewards. Displays the total value of the group payout.