Custom Domain

Using a custom domain allows your referral widgets and landing pages to appear as part of your own website. This improves trust with your audience and can help boost conversion rates.

Set Up a Custom Domain

1. Go to Settings > Custom Domain in your account dashboard

2. Enter the subdomain you’d like to use — for example: referral.mywebsite.com

IMPORTANT:

1. Only enter the subdomain (e.g., referral.mywebsite.com), not your main domain (e.g., mywebsite.com)

2. Do not include https:// or any slashes / at the end. Just enter the plain subdomain

1. Click Set Domain

Update Your DNS Settings

Once your domain has been saved in ReferralHero, you’ll need to update your DNS settings with your domain provider (e.g., GoDaddy, Cloudflare, Namecheap).

1. After saving your custom domain, two CNAME records will appear in your ReferralHero account

2. Copy these CNAME records and add them to your domain’s DNS settings through your domain provider

3. Once you've added the records, return to ReferralHero and click the "Verify DNS Settings" button to confirm the setup

NOTE: DNS changes may take up to 24–48 hours to propagate fully, though they often take effect much sooner. Once verified, your ReferralHero landing pages will be accessible through your custom subdomain

Example:

Before (Default ReferralHero domain)

https://campaign.referralhero.com/MFe021deg0f2/dashboard

After (Custom domain)

https://referral.mywebsite.com/MFe021deg0f2/dashboard

Your referral pages are now branded under your own domain, making them feel more integrated with your site and increasing user trust.