Tremendous

Send money rewards to ReferralHero subscribers in over 200 countries. With our powerful Tremendous integration, choose from over 1,000 reward payouts including gift cards, Visa, Mastercard, ACH payments, PayPal, Venmo, or charitable donations.

This comprehensive guide will walk you through the necessary steps to set up and leverage the Tremendous Integration within ReferralHero, ensuring a smooth rewards experience.

Note: Before you begin, make sure you have an active Tremendous account, have created a Tremendous campaign template, and loaded funds to your account.

Setting Up Tremendous Integration

To set up the Tremendous integration in ReferralHero, follow these steps:

1. Navigate to Integrations > Tremendous in your ReferralHero campaign dashboard.

2. Click on ‘Connect your Tremendous account’

1. Log in to your Tremendous account

2. On the next page, click the ‘Authorize’ button to grant ReferralHero access to your Tremendous account

1. Once your Tremendous account is successfully connected, select the desired Tremendous campaign you wish to integrate with

2. Choose the preferred reward currency for your reward

Note: If you don't see the Tremendous campaign in the list, make sure you have created one in Tremendous, and click on ‘Update list’ to refresh the available campaigns

1. Click on ‘Save’ to save the integration settings

Setting Up ReferralHero Rewards with Tremendous

In this setup, we will configure a ReferralHero reward to send a reward email containing a Tremendous reward link. This link will be used to redeem the monetary reward.

To configure ReferralHero rewards, follow these steps:

1. Go to the Rewards section in your ReferralHero campaign dashboard

2. Click the Add Reward button

3. In the Reward Overview, enable the 'Issue Tremendous reward' toggle

1. Enter a reward value

Note: You must specify the reward value to place a Tremendous order, otherwise the value will be zero

1. Enable Reward Notification to notify the subscriber when the reward is sent

1. Click 'Save Reward' to save your settings

Configuring the Reward Email

1. Go to Automations > Reward Emails in your ReferralHero campaign dashboard

2. Use the merge tag %tremendous_reward_link% in the email body to display the reward link when sent

1. Customize the email body according to your preferences

2. Click Save to apply the changes

When the ReferralHero reward is sent, the email will include the Tremendous reward link

Example

Reward Setup under the Reward section in your ReferralHero campaign

Reward Trigger: reward the advocate every time 1 referral is confirmed Reward Value: fixed amount of 10 Reward Delivery: release immediately Reward Email: Enabled, utilizing the %tremendous_reward_link% merge tag in the email body

Tremendous Reward Link Sent

Upon a ReferralHero subscriber receiving a Tremendous reward link, the following outcomes will be observed:

1. The ReferralHero Reward Logs will indicate the reward was successfully sent to the recipient

1. The Tremendous Reward History will reflect the reward link order with the reward value defined in ReferralHero

1. The recipient will receive the Tremendous reward link via the ReferralHero reward email

Tremendous Reward Processing Behavior

Successful Tremendous Reward Delivery

If the Tremendous reward has been sent successfully, it is logged in the subscriber’s Timeline Log as:

• For individual rewards

• For group rewards

Failed Tremendous Reward Delivery

In situations where the Tremendous reward fails to send due to issues such as:

• Insufficient funds in your Tremendous account

• No campaign selected in the integration

Errors are logged in the subscriber’s Timeline Log as:

• For individual rewards

• For group rewards

When a Tremendous Reward Fails to Send

• For individual rewards

  • In the Rewards Unlocked section, the reward status changes to Failed, which is also reflected in the subscriber profile

  • To send a failed reward, click the three-dot dropdown, and select 'Send'

• For group rewards

  • The status of the individual rewards within a group reward will remain as Pending, while the group reward will update to Failed. The individual rewards have not been paid because the parent group reward failed

  • To send a failed reward, go to the Group Payouts section or click into the group reward and pay on the Details page. The option to manually send/pay individual rewards within a group reward is not available in the Rewards Unlocked section