Active Campaign

ReferralHero allows you to automatically sync your subscribers with an ActiveCampaign list of your choice.

To connect your Active Campaign account:

1. Go to your campaign dashboard > Edit Campaign > Integrations > ActiveCampaign and click on Connect your Active Campaign account

2. In the popup, enter your API URL and API KEY (You can find those by going to your Active Campaign account, under My Settings > Developer)

3. After you connect your account, choose a list from the drop-down and save the changes.

If you create or remove lists in your Active Campaign account and need to update the lists on ReferralHero, just click on the Update lists link.

Custom fields

IMPORTANT: custom fields are mandatory and must be added to your AC list.

When a person signs up we send a bunch of extra data to ActiveCampaign that is stored in your account's custom fields.(Refer to the official ActiveCampaign Custom Fields Documentation for more info).

The Custom Fields we include are:

CUSTOM FIELD	Description
SUBID	Subscriber's id
NAME	Subscriber's name
EXFIELD	Subscriber's extra field value
EXFIELD2	Subscriber's second extra field value
CODE	Subscriber's unique referral code
REFLINK	Subscriber's unique referral link
TOTREF	Subscriber's total number of referrals
SOURCE	Subscriber's source. If empty value will be "None"
REFERREREMAIL	Referrer's email address.
REFERRERNAME	Referrer's name (if present).

In order to use these custom fields in your ActiveCampaign emails, you must manually create them on your list.

You can add and remove custom fields in your ActiveCampaign list by going to Lists > Manage fields.

Your page should look like this:

IMPORTANT: If you have other custom fields that are required in your list, the sync will fail. Make sure you have NO required custom fields in your list.

ReferralHero will automatically update these custom fields when things change (eg: when a subscriber refers a new person, their TOT_REF value changes).