Welcome to the Support Center
ReferralHero allows you to automatically sync your subscribers with an ActiveCampaign list of your choice.
To connect your Active Campaign account:
Go to your campaign dashboard >
Edit Campaign > Integrations > ActiveCampaign
and click on
Connect your Active Campaign account
In the popup, enter your
API KEY (
You can find those by going to your Active Campaign account, under
My Settings > Developer)
After you connect your account, choose a list from the drop-down and save the changes.
If you create or remove lists in your Active Campaign account and need to update the lists on ReferralHero, just click on the
: custom fields are mandatory and must be added to your AC list.
When a person signs up we send a bunch of extra data to ActiveCampaign that is stored in your account's custom fields.(Refer to the
official ActiveCampaign Custom Fields Documentation
for more info).
The Custom Fields we include are:
Subscriber's extra field value
Subscriber's second extra field value
Subscriber's unique referral code
Subscriber's unique referral link
Subscriber's total number of referrals
Subscriber's source. If empty value will be "None"
Referrer's email address.
Referrer's name (if present).
In order to use these custom fields in your ActiveCampaign emails, you must
manually create them
on your list.
You can add and remove custom fields in your ActiveCampaign list by going to Lists > Manage fields.
Your page should look like this:
: If you have other custom fields that are required in your list, the sync will fail. Make sure you have NO required custom fields in your list.
ReferralHero will automatically update these custom fields when things change (eg: when a subscriber refers a new person, their